Hello ijanric,
If the Net is reporting as v0. it may be that the Net module is stuck in recovery mode. Firstly try resetting the System and Net from the SA30’s menu. Although no IP is shown in the menu can you find it on your network? Try connecting it via Ethernet if not already, then see if it shows in your router or use a network sniffer to find the IP.
If you can find it on your network use the IP in a web browser and try loading the Web GUI. If you get to this point what are you presented with?
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If you see the normal web GUI try resetting the Net module via going to “Device Settings” tab then “Factory Reset”.
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If you are presented with a page titled “Software Update” you can try selecting the latest image.swu file (downloadable from [Arcam - SA30 - Class G Intelligent Integrated Amplifier] ).
If this fails, or you can not see the SA30 on your network, please contact your dealer to report the issue and it can then be booked in with one of our service centres dependant on your location.