Hi, is anyone else having trouble with the latest update? Whenever it finishes updating, I go to “Net Reset”, hit the arrow and the “Continue?” screen comes up. When I hit the return arrow, nothing happens, but the whole unit just freezes and I eventually have to turn the power off, after which it…

Thanks very much. I successfully performed a USB upgrade using the download on the Arcam website, but my unit keeps trying to do another Net Update with the same result - it freezes on the Net Reset. Not sure what to do…

In order to confirm your latest firmware update was successful and verify your SA30 is on the latest firmware version please perform the following actions on the SA30 front console: press Menu -> select System info -> version The version should read 1.41 aka build 867. If you’re on this version th…

My latest email from Arcam suggests that all of my problems with the remote control : The unit will not start up quickly from standby – even with net standby set to on. It goes through the full, long process. The unit is responding to every remote that we use – operating a TV or PVR in any way wa…

[image] derekc23: )The unit eventually turned off - I assume triggered by the timeout set to 20 minutes. This is exacly the same I exprienced. It didn’t update untill auto shutdown timer kicks in. After I replaced the usb stick the update was successtul. I assume it was due to a faulty usb st…

My SA 30 updated via the net to 805. I reset the NET and System. I experienced problems with distortion etc… I decided to do the USB update since Arcam says this is the preferred method. So I followed the instructions exactly and did the USB update. I found the process buggy. I had difficulty start…

Thanks for reply. I don’t think that it is updating properly since the remote control symptoms are still evident. The System Settings show the correct versions however.

[image] derekc23: remote control symptoms are still evident Did you try to refesh the batteries?

As the latest version is 867, is it possible that it hasn’t fully updated? This has been my fear, although mine shows 867.

Net Reset for Update

Issues

jvs1 January 3, 2021, 11:16am 2

Hi Peter, welcome to the forum! Did you use the usb method for upgrading? If not then please use the usb method else try another upgrade method. Refer to the topic below.

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Stuck on "Net Updating" Issues firmware	44	5334	April 10, 2022
How to update SA30 firmware manually Software firmware	0	2103	May 30, 2020
Weird user guidance during OTA firmware upgrade Issues firmware	24	2365	May 24, 2021
Network settings lost! Issues	0	537	May 21, 2021
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Net Reset for Update

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