I have comparable issue. When I start playing stereo image is fine, after 30 mins I only have left channel left. Switch system to stand-by and on again will reset to stereo.
And then this only happens when playing on lower volume (15). When set higher (20) it plays fine for hours.
Hoped it would be better with 1306 beta but unfortunately not
So flashed the SA30 with the latest f/w and it seems to gone from vaguely annoying to bad.
Followed the pdf instructions for updating the f/w, all seemed successful and went according to script, I had all the right numbers reported at the end of the procedure. All seemed good. However the remote control no longer works, and nor does the Roon End point.
Need to do a bit of research on the forum to see if I can recover this.
Any ideas welcome.
*** UPDATE ***
OK - disconnecting and reconnecting the power to the SA30 seems to have improved things. Its now resumed Roon Endpoint duties, but the remote is still not playing nicely.
Have you done full reset? System and Net, from the menu?
If after full reset you’re still having issue, check remote code in the menu (Menu->System Settings->System code). Should be 16 by default, if it’s anything else, change to 16 and check remote.
Right channel does not go quit entirely, but is considerably below what is should be.
Tested again this evening:
Played music at low level (14) until right channel dropped. Turned volume up to 30 after which right channel came back up again. After that turned volume down again (14). After this right channel remained functioning normally.
Ok, sounds like issue with power amp (hardware) rather than software. I would suggest contacting your dealership or local service center.
Not saying this is the cause here, but sometimes this kind of behavior points to a failed/failing transistor in differential couple of power amp. And usually you can “unclog” by turning up the volume, hence my question.
But again - i really don’t think it’s software related.
Maybe a stupid question, but have you tried replacing remote batteries? Some people had some strange issues with remote, and usually it was batteries. One provided by Arcam seem to be a lottery. For some they only lasted like couple of months, for me they work ok since over a year.
Ok, so it might not be batteries
But good to check. If it doesn’t work, i suggest contacting Arcam support. It’s really strange, and i’m out of ideas…
I had some strange issues when using Home Assistant integration. It worked just fine at the beginning, but after one of the firmware upgraded it started to cause some issues. Amp started crashing and rebooting itself randomly. Issues gone after i removed the integration.
But have to admit, that i haven’t tried with latest firmwares. Might give it a go one more time.
IP control protocol documentation can be found on Arcam website.
I have been having a similar issue recently. First off I should say the only way I can ever get the Arcam to start from Standby Mode is to turn the Volume Knob back and forth. Using the remote or Turning the TV on (which I have hooked up thru HDMI) will not turn on the Arcam. So normally when I walk by the SA30 I give the knob a little back n forth wiggle and then the unit comes on.
Usually this always works with no issues, but in the last 2 weeks I’ve had 3 occasions where the left speaker has no sound. 1 time it fixed itself after about a minute of warm up, the next 2 times I had to turn the volume up quite a bit and then the speaker output would start working again.