Prerequisites SA30 firmware build 867 v1.41 is installed, OTA upgrade to 1027 v1.62 is about to commence. SA30 is switched off Scenario Perform the following steps: switch on SA30 SA30 displays text ‘net updating’ (or similar) = ok SA30 displays text ‘Press menu for options’ select menu button…

Hi Johnduff, welcome to the forum! It looks like you’re facing the next issue Weird user guidance during OTA firmware upgrade I know from the SA30 build 1108, version 1.66 release note (currently an old beta build) a fix exists: ## Changes from 1.62/1027 Fix list: 4090 – Disable “Press MENU for …

Thanks. Symptoms are the same. And at least I know what “Press menu for options” means. But I did not perform an update when this happend. Maybe there is something else. OTA Update will not start automatically (I hope). At least it never did before.

OTA update will start automatically after the SA30 is switched on and a newer firmware is available. Some users reported OTA will commence even if it is disabled in the settings menu. There is a workaround to block these updates.

Ok. Than I probably must have interrupted to OTA Update yesterday and now I’m stuck in the recovery mode “Press menu for options”. :cry:

I’m afraid you’re right. Sorry I cannot give you any solid advice, I do not want to point you in the wrong direction. I think you have to wait for a response from Aram.

I had the same experience yesterday. After pressing menu on the sa30 I was able to do a NET reset in the system settings menu. Shortly after that it showed Update completed. Then I did a system reset which took about 10 mins to complete. As for now everything seems to work, except from the fact th…

I moved the conversation from SA30 not booting / firmware not properly loading into this topic since it looks the same issue.

Update kicked off automatically when I turned the amp on today, then went to a screen that said press menu for options. Still on old 1.42 and net v0. No IP and cannot select any input. Tried updating using USB and now it is just sitting on the Net Updating screen. Has been like this for over 2 hours…

It actually was waiting when I woke up this morning. The update took more than 3 hours to get off the Net Updating screen… Weird. Haven’t checked the version that took yet and I’m scared to leave OTA updating on now. Should I be scared?

I asked Arcam about this a while back. [image] How to do a full reset and reload of firmware Software I am confident to do firmware updates having had the answer from Arcam. I am reluctant to do the reset just for the sake of it until I see a report from someone who has a…

Today my SA30 updated automatically too. I experience similar behaviour, I elaborated on it in the following topic. [image] Weird user guidance during OTA firmware upgrade Issues Prerequisites SA30 firmware build 867 v1.41 is installed, OTA upgrade to 1027 v1.62 is abou…

Weird user guidance during OTA firmware upgrade

Issues

paulguk March 30, 2021, 7:46am 14

I asked Arcam about this a while back.

Topic		Replies	Views
Stuck on "Net Updating" Issues firmware	44	5328	April 10, 2022
Network settings lost! Issues	2	537	May 21, 2021
SA30 build 1206 version 1.7 Software firmware	59	3642	March 11, 2022
Net Reset for Update Issues firmware	17	3041	January 21, 2021
How to do a full reset and reload of firmware Software firmware	28	9005	April 8, 2022

Weird user guidance during OTA firmware upgrade

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