Sound stutters frequently when listening to input from Sky box.

Is this a dupe of the next issue? [image] ARC: audio interruptions are noticeable, ref#92 Issues Since I upgraded to the latest SA30 firmware build (v1.33, build 705) I notice audio interruptions over ARC. I’m not sure if this is related to my TV setup or caused by the SA…

No, this is something that I’m not sure that I’ve noticed before, but I haven’t used the Sky box with the SA30 for some time. (Sorry I was going to add some content but couldn’t straight away). Last night I listened to a concert on BBC Four. I connected to the SA30 via the SAT input which is optic…

Hi jvs1 No, I’ve replied on the forum. Derek

Sounds like a good test. What also might help, although at first sight it might seem insignificant, is to state the steps you executed in your test case as short bullet points. It helps in understanding your work flow. Maybe you are in the opportunity to record the stuttering sound and attach it? If…

I have carried out the following steps: Connect Sky box with SA30 through an optical connection Performed a NET RESET Performed a SYSTEM RESET Made a couple of adjustments to system settings such as max vol Played a recording of the programme from last night This did clear out any Dirac curves. …

I added the optical connection to the steps, it might be relevant. I cannot test it because I have no optical cables. Maybe other forum users can assist? Because you were able to reproduce it I created a ticket for it. I’ll keep you posted.

I received an update on this issue. Arcam is aware of this issue and they are actively looking into this issue now.

Thanks. I will keep monitoring the issue.

@derekc23 What you are describing as a stutter, could it also be described as a glitch - eg like a very small solitary “jump” that lasts only a split second? I am experiencing this using optical interconnects between the SA30 and my Cambridge Audio 851N network streamer. It doesn’t happen when I us…

Yes,it could be described as such. To add, though, I’ve has similar on analogue inputs.

Sound stuttering on non Dirac input, ref#99

Issues

jvs1 October 5, 2020, 7:20am 2

Is this a dupe of the next issue?

Topic		Replies	Views
SA30 makes wheird stuttering sound version 1.72 Issues	65	3287	February 25, 2026
SA30 build 705 version 1.33 Software firmware	90	6521	February 10, 2022
ARC: audio interruptions are noticeable, ref#92 Issues firmware , arc	54	4844	July 16, 2021
SA30 build 969, version 1.51 (beta) Software firmware	65	2688	March 28, 2021
SA30 build 910, version 1.42 Software firmware	69	2135	March 22, 2021

Sound stuttering on non Dirac input, ref#99

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