My Sa30 doesn’t recognize the remote contrôler

Issues
1

Mon ampli ne fonctionne plus avec les télécommandes habituelles
Comment le reprogrammer ?
Perform the following steps:

  1. switch on Arcam SA30 version TBD, build TBD is used
  2. start Arcam Music Life iOS app, build TBD is used
  3. TBD: describe all required steps to reproduce the actual result

Actual result
TBD: describe the actual result

Expected result
TBD: describe the what you expect

Additional information
TBD: this is optional, refer to screenshots, or other relevant information