Since I upgraded to the latest SA30 firmware build (v1.33, build 705) I notice audio interruptions over ARC. I’m not sure if this is related to my TV setup or caused by the SA30. Does anybody experience audio interruptions with ARC? Prerequisites HDMI cable is connected between Arcam SA30 and TV; …

Finally Arcam was able to smash this bug. I cannot hear any audio interruptions with firmware build SA30 build V1206 version 1.7 Thank you, nice work :slight_smile:

I have literally emailed Arcam about this because I have rolled back to V521 as it performs better than the latest firmware. I had disabled the OTA update and all was well until I went to the web client and ran through the configuration wizard only for it to detect the firmware was out of date and a…

I have now installed the latest firmware (Host v1.33, net v705) for the SA30 and done system and net reset. Now the sporadic distortion problem I had when playing an analogue source through the ADC/DSP/DAC chain seems to be fixed. That’s when not using DIRAC in my case. But, now there’s another pro…

Hi bvm, Welcome to the forum! [image] bvm: But, now there’s another problem after the firmware update. When playing an analogue source (my two CD players, a cassette deck or a turntable) there’s a short sporadic ”clip/break” (sounds like a quick/fast ”jump”) that hasn’t been there before the fi…

I have sent a ticket about the interruptions to ARCAM about a week ago. We may see…

Got this answer today from ARCAM about the interruptions/blips… Good morning This seems to be a side effect of the changes to the DSP that fixed the distortion. It got to a stage where we had to push out some software to solve the distortion and figured that this periodic audio blip was less probl…

I found a way to block SA30 firmware upgrades, refer to post below. [image] How to block SA30 firmware updates Features This post describes how to block the (automatic) firmware update function of the SA30 by using the DNS blocking technique. There might be various reason…

I am getting brief ‘dropouts’ from a Sky box via optical and an Arcam tuner via analogue. These have definitely appeared since the update to v705 a couple of weeks ago. The occasional pop or crackle is also present.

Hi Derek, welcome to the forum! Thank you for your input. I’ll make sure all info is fed back.

The latest status update is: they are working on a proper fix which includes no dropouts and no lip sync issues over ARC.

Yes, I tried ARC this morning (LG B6) and experienced interruptions. I have to do the reverse: switch on TV them switch on SA30 from cold.

ARC: audio interruptions are noticeable, ref#92

Issues

jvs1 September 12, 2020, 8:35pm 16

I found a way to block SA30 firmware upgrades, refer to post below.

Topic		Replies	Views
SA30 build 705 version 1.33 Software firmware	90	6521	February 10, 2022
SA30 build 910, version 1.42 Software firmware	69	2135	March 22, 2021
Should i buy an Arcam SA30? Site Feedback	56	7948	February 12, 2021
Sound stuttering on non Dirac input, ref#99 Issues firmware	36	1818	December 30, 2020
SA30 build 867, version 1.41 Software firmware	252	10797	February 14, 2021

ARC: audio interruptions are noticeable, ref#92

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