# Weird user guidance during OTA firmware upgrade

**URL:** <https://arcam.discourse.group/t/weird-user-guidance-during-ota-firmware-upgrade/401>\
**Category:** Issues\
**Tags:** firmware\
**Created:** [March 30, 2021, 8:19am UTC](https://arcam.discourse.group/t/weird-user-guidance-during-ota-firmware-upgrade/401 "2021-03-30T08:19:20Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![ijanric](https://avatars.discourse-cdn.com/v4/letter/i/c77e96/32.png) [@ijanric](https://arcam.discourse.group/u/ijanric)\
**Post date:** [March 30, 2021, 12:26am UTC](https://arcam.discourse.group/t/weird-user-guidance-during-ota-firmware-upgrade/401/12 "2021-03-30T00:26:06Z")

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Update kicked off automatically when I turned the amp on today, then went to a screen that said press menu for options. Still on old 1.42 and net v0. No IP and cannot select any input. Tried updating using USB and now it is just sitting on the Net Updating screen. Has been like this for over 2 hours. Any suggestions?

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_[View the full topic](https://arcam.discourse.group/t/weird-user-guidance-during-ota-firmware-upgrade/401)._