# Volume +/- commands from the TV remote will require more presses, ref#34

**URL:** <https://arcam.discourse.group/t/volume-commands-from-the-tv-remote-will-require-more-presses-ref-34/16>\
**Category:** Issues\
**Tags:** firmware, remote\
**Created:** [May 20, 2020, 7:40pm UTC](https://arcam.discourse.group/t/volume-commands-from-the-tv-remote-will-require-more-presses-ref-34/16 "2020-05-20T19:40:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [May 20, 2020, 7:40pm UTC](https://arcam.discourse.group/t/volume-commands-from-the-tv-remote-will-require-more-presses-ref-34/16/1 "2020-05-20T19:40:08Z")

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**Prerequisites**

- HDMI cable is connected between Arcam SA30 and TV.

**Scenario**  
Perform the following steps:

1. switch on Arcam SA30 version 1.21 is used
2. go to menu, audio settings, set ‘max volume’-setting to 20
3. watch some TV (TV is playing through SA30=ok)
4. press volume increase button on TV remote

**Actual result**  
It requires 5 presses on the TV remote to increase the volume level one level.

**Expected result**  
Every button press on the TV remote should increase the volume level one level.

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<div class="post-metadata">

**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [December 18, 2020, 5:34pm UTC](https://arcam.discourse.group/t/volume-commands-from-the-tv-remote-will-require-more-presses-ref-34/16/2 "2020-12-18T17:34:42Z")

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I tested this issue with build 867: it still persists.
