# Toslink drop outs

**URL:** <https://arcam.discourse.group/t/toslink-drop-outs/434>\
**Category:** Issues\
**Tags:** firmware\
**Created:** [April 10, 2021, 12:00am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434 "2021-04-10T00:00:33Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![blip](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@blip](https://arcam.discourse.group/u/blip)\
**Post date:** [April 10, 2021, 12:00am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/1 "2021-04-10T00:00:33Z")

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Using toslink (because ARC is worse than useless). All working fine until v1.62. Now I’m getting random dropouts when connected to toslink. No set pattern, but happens quite frequently, maybe every 30 minutes. Only solution is switch off and on again (net standby).

Any ideas what could be the trouble?

Is it possible to downgrade the firmware?

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**Author:** ![6pa4o](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/6pa4o/32/170_2.png) [@6pa4o](https://arcam.discourse.group/u/6pa4o)\
**Post date:** [April 10, 2021, 9:26am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/2 "2021-04-10T09:26:02Z")

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Same problem with toslink SAT input(using with projector) . But input  
GAME(using with network streamer) works well.

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**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [April 12, 2021, 9:34am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/3 "2021-04-12T09:34:12Z")

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Hi @blip and @6pa4o, welcome to the forum!

Do those drop outs sound similar with recording 2 and 3 of [this](https://arcam.discourse.group/t/arc-audio-interruptions-are-noticeable-ref-92/136/10) post? If not then please consider to record the sound and post it.

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**Author:** ![6pa4o](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/6pa4o/32/170_2.png) [@6pa4o](https://arcam.discourse.group/u/6pa4o)\
**Post date:** [April 12, 2021, 9:49am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/4 "2021-04-12T09:49:27Z")

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Yes. It sounds similar with recording 3.

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**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [April 12, 2021, 9:56am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/5 "2021-04-12T09:56:21Z")

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My guess is this issue is related to [ARC: audio interruptions are noticeable, ref#92](https://arcam.discourse.group/t/arc-audio-interruptions-are-noticeable-ref-92/136) because I think there is some common ground in the digital domain. Furthermore the release note of 1027 (hidden in [this](https://arcam.discourse.group/t/sa30-build-1027-version-1-62/396/27) post) reveals that the latter issue isn’t resolved:

> ### ARC dropouts
> 
> Dropouts have not been resolved in this build. The engineering team know of this issue and are working towards resolution.

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**Author:** ![alex\_otb](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@alex\_otb](https://arcam.discourse.group/u/alex_otb)\
**Post date:** [April 12, 2021, 10:00am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/6 "2021-04-12T10:00:24Z")

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That’s what I was supposing as well 😉

@arcam_paul,  
Hello Paul, would you have an update / status to share on this issue ?

Have a nice day!  
Alexandre

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**Author:** ![arcam\_paul](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@arcam\_paul](https://arcam.discourse.group/u/arcam_paul)\
**Post date:** [April 12, 2021, 2:22pm UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/7 "2021-04-12T14:22:30Z")

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@alex_otb

Looking at a build towards the end of the month (April). I expect this would be a beta rather than public release. Will update the beta group when we have something ready to share.

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**Author:** ![alex\_otb](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@alex\_otb](https://arcam.discourse.group/u/alex_otb)\
**Post date:** [April 12, 2021, 2:47pm UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/8 "2021-04-12T14:47:12Z")

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Looking forward to it !!!

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**Author:** ![Felix](https://avatars.discourse-cdn.com/v4/letter/f/aeb1de/32.png) [@Felix](https://arcam.discourse.group/u/Felix)\
**Post date:** [April 27, 2021, 10:10am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/9 "2021-04-27T10:10:17Z")

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> [@arcam\_paul](#):
>
> Looking at a build towards the end of the month (April). I expect this would be a beta rather than public release. Will update the beta group when we have something ready to share.

@arcam_paul any news on this beta/release or at least how development is progressing?

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**Author:** ![arcam\_paul](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@arcam\_paul](https://arcam.discourse.group/u/arcam_paul)\
**Post date:** [May 4, 2021, 10:36am UTC](https://arcam.discourse.group/t/toslink-drop-outs/434/10 "2021-05-04T10:36:51Z")

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Sorry, I’m still trying to catch up on these messages. I posted a small update in [this thread](https://arcam.discourse.group/t/firmware-beta-programme-information/328/32). I should have more information to share tomorrow.

I believe this build is focussing on dropouts and distortions.
