# SA30 remote: commands are ignored, ref#7

**URL:** <https://arcam.discourse.group/t/sa30-remote-commands-are-ignored-ref-7/25>\
**Category:** Issues\
**Tags:** remote\
**Created:** [May 20, 2020, 7:55pm UTC](https://arcam.discourse.group/t/sa30-remote-commands-are-ignored-ref-7/25 "2020-05-20T19:55:02Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [July 2, 2020, 1:25pm UTC](https://arcam.discourse.group/t/sa30-remote-commands-are-ignored-ref-7/25/3 "2020-07-02T13:25:49Z")

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There are some more known issues with the SA30 remote control. Did you use the search or browse through the [issue category](https://arcam.discourse.group/c/bug-problem/6)? There is also an [remote control tag](https://arcam.discourse.group/tag/control).

Please confirm if your issue is similar to one of these:

> [@SA30 remote: commands are ignored, ref#7](https://arcam.discourse.group/t/sa30-remote-commands-are-ignored-ref-7/25):
>
> If 2 commands with a very short time in between are performed then the first command is not executed. Scenario Press twice a single button on the SA remote quickly. Actual result If 2 commands with a very short time in between are performed then the first command is not executed. There seems to be a startup time frame in which some remote commands are not executed. Expected result Command executed on the remote should be executed immediately. All commands should be executed at any time O…

> [@Volume +/- commands from the TV remote will require more presses, ref#34](https://arcam.discourse.group/t/volume-commands-from-the-tv-remote-will-require-more-presses-ref-34/16):
>
> Prerequisites HDMI cable is connected between Arcam SA30 and TV. Scenario Perform the following steps: switch on Arcam SA30 version 1.21 is used go to menu, audio settings, set ‘max volume’-setting to 20 watch some TV (TV is playing through SA30=ok) press volume increase button on TV remote Actual result It requires 5 presses on the TV remote to increase the volume level one level. Expected result Every button press on the TV remote should increase the volume level one level.

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