# SA30 makes wheird stuttering sound version 1.72

**URL:** <https://arcam.discourse.group/t/sa30-makes-wheird-stuttering-sound-version-1-72/626>\
**Category:** Issues\
**Created:** [September 19, 2021, 6:14pm UTC](https://arcam.discourse.group/t/sa30-makes-wheird-stuttering-sound-version-1-72/626 "2021-09-19T18:14:52Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![paulguk](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@paulguk](https://arcam.discourse.group/u/paulguk)\
**Post date:** [September 21, 2021, 4:27pm UTC](https://arcam.discourse.group/t/sa30-makes-wheird-stuttering-sound-version-1-72/626/14 "2021-09-21T16:27:33Z")

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Try an engineer full reset as detailed in the link below.

> [@How to do a full reset and reload of firmware](https://arcam.discourse.group/t/how-to-do-a-full-reset-and-reload-of-firmware/293):
>
> I have been in email contact with one of Arcam’s field engineers about an issue I have with DIRAC. Within these email conversations I mentioned how I was always reluctant to upgrade or download firmware more than necessary due to my fear of a power outage or something else going wrong and ‘bricking’ the amp (I lost a PC motherboard years ago doing a BIOS update). He gave me some instructions on how to perform a full reset and then re load the firmware. ‘If the installation is interrupted, it s…

If you have any DIRAC curves loaded make sure you have a backup of them somewhere as you will need to reload them.

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_[View the full topic](https://arcam.discourse.group/t/sa30-makes-wheird-stuttering-sound-version-1-72/626)._
