# Remote control issue

**URL:** <https://arcam.discourse.group/t/remote-control-issue/729>\
**Category:** Issues\
**Tags:** remote\
**Created:** [December 12, 2021, 11:51pm UTC](https://arcam.discourse.group/t/remote-control-issue/729 "2021-12-12T23:51:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ataripower](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@Ataripower](https://arcam.discourse.group/u/Ataripower)\
**Post date:** [December 12, 2021, 11:51pm UTC](https://arcam.discourse.group/t/remote-control-issue/729/1 "2021-12-12T23:51:43Z")

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Hi. I’m having a strange issue with the remote control. It won’t switch the amp into standby or wake it up. Other functions working. The app works as does my harmony remote but not the actual Arcam remote for the standby function.

Running latest firmware. Can anyone help

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**Author:** ![maciekb](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/maciekb/32/84_2.png) [@maciekb](https://arcam.discourse.group/u/maciekb)\
**Post date:** [December 12, 2021, 11:55pm UTC](https://arcam.discourse.group/t/remote-control-issue/729/2 "2021-12-12T23:55:16Z")

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Try to push “AMP” button on remote and then try again.

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**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [December 13, 2021, 12:05am UTC](https://arcam.discourse.group/t/remote-control-issue/729/3 "2021-12-13T00:05:10Z")

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Hello Andreas, welcome to the forum! Did you try the AMP button before presing the standby button?

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**Author:** ![AleisterCrumpet](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@AleisterCrumpet](https://arcam.discourse.group/u/AleisterCrumpet)\
**Post date:** [December 13, 2021, 2:21pm UTC](https://arcam.discourse.group/t/remote-control-issue/729/4 "2021-12-13T14:21:35Z")

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I couldn’t wake the amp from standby, but other functions worked. Backlight of remote was flickering. Replaced battery and it’s working as normal now.

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**Author:** ![Ataripower](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@Ataripower](https://arcam.discourse.group/u/Ataripower)\
**Post date:** [December 13, 2021, 4:52pm UTC](https://arcam.discourse.group/t/remote-control-issue/729/5 "2021-12-13T16:52:23Z")

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Yes, pressing the Amp button worked. Thanks all 🙂