# Qobuz Windows desktop app cannot play music on SA30, ref#80 **URL:** \ **Category:** Issues\ **Tags:** qobuz\ **Created:** [July 6, 2020, 8:06pm UTC](https://arcam.discourse.group/t/qobuz-windows-desktop-app-cannot-play-music-on-sa30-ref-80/89 "2020-07-06T20:06:24Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\ **Post date:** [July 6, 2020, 8:06pm UTC](https://arcam.discourse.group/t/qobuz-windows-desktop-app-cannot-play-music-on-sa30-ref-80/89/1 "2020-07-06T20:06:24Z")
**Prerequisites** Qobuz account is required **Scenario** Perform the following steps: 1. switch on Arcam SA30 version 1.25.4 is used 2. start Qobuz desktop application version 5.4.2-b010 on Windows 10 is used 3. try to select SA30 as audio device **Actual result** Message pops up: “The selected device has not been recognized by the application”. **Expected result** SA30 plays the track ---
**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\ **Post date:** [July 6, 2020, 8:08pm UTC](https://arcam.discourse.group/t/qobuz-windows-desktop-app-cannot-play-music-on-sa30-ref-80/89/2 "2020-07-06T20:08:14Z")
Same workaround can be applied as described in the next article. > [@No Google Chromecast support anymore?, ref#8](https://arcam.discourse.group/t/no-google-cast-support-anymore-ref-8/81/2): > > I found the resolution for the issue in the topic start. After opening the Google Home app, go to SA30 settings and enable the dynamic range settings. The SA30 is listed again under Google Cast devices in Music Life and all other Google Cast enabled apps (e.g. mPlayer Lite, Plex, etc). It seems after a SA30 device upgrade you have to apply the SA30 settings in Google Home app. Maybe this is information can be added to any relevant manual/instruction? Transitioned to closed.