# Playing from USB not possible, ref#87

**URL:** <https://arcam.discourse.group/t/playing-from-usb-not-possible-ref-87/101>\
**Category:** Issues\
**Tags:** firmware, webclient, usb\
**Created:** [July 17, 2020, 3:40pm UTC](https://arcam.discourse.group/t/playing-from-usb-not-possible-ref-87/101 "2020-07-17T15:40:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [July 17, 2020, 3:40pm UTC](https://arcam.discourse.group/t/playing-from-usb-not-possible-ref-87/101/1 "2020-07-17T15:40:01Z")

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**Prerequisites**

- USB stick is formatted with FAT32 and contains two .flac files in a folder.

**Scenario**  
Perform the following steps:

1. switch on Arcam SA30 build 634 version 1.27 is used
2. mount the USB stick in USB socket that is underneath the Ethernet socket on the backside of the SA30
3. goto web client, select usb

**Actual result**  
No .flac files visible, refer to screenshot below:  
 ![image](https://global.discourse-cdn.com/free1/uploads/arcam/original/1X/e4f047df14561d025e4ca9e3d4c2f85165a0b820.png)

**Expected result**  
An USB folder should be visible, in this folder the folder with .flac files should be visible. Refer to screenshot below:  
 ![image](https://global.discourse-cdn.com/free1/uploads/arcam/original/1X/4202cbe473b74ffdce2186ea687085aea035d303.png)

**Additional information**

The following SA30 firmwares are tested:

- build 521 version 1.21: passed
- build 623 version 1.25.4: failed
- build 634 version 1.27: failed

Somewhere in between build 512 and 623 the USB playing functionality got broken.

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<div class="post-metadata">

**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [July 20, 2020, 9:46am UTC](https://arcam.discourse.group/t/playing-from-usb-not-possible-ref-87/101/2 "2020-07-20T09:46:25Z")

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Latest response:

> I’ve been told this has been fixed in the past week or so, will be available in the next beta!

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<div class="post-metadata">

**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [August 24, 2020, 7:54pm UTC](https://arcam.discourse.group/t/playing-from-usb-not-possible-ref-87/101/3 "2020-08-24T19:54:41Z")

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Retested with following versions, result is not passed yet.

- SA30 firmware version v1.33, build 705