# Arcam SA30 Not Shuffling

**URL:** <https://arcam.discourse.group/t/arcam-sa30-not-shuffling/1437>\
**Category:** Uncategorized\
**Created:** [August 16, 2024, 8:50pm UTC](https://arcam.discourse.group/t/arcam-sa30-not-shuffling/1437 "2024-08-16T20:50:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Lastonein](https://avatars.discourse-cdn.com/v4/letter/l/9de0a6/32.png) [@Lastonein](https://arcam.discourse.group/u/Lastonein)\
**Post date:** [August 16, 2024, 8:50pm UTC](https://arcam.discourse.group/t/arcam-sa30-not-shuffling/1437/1 "2024-08-16T20:50:24Z")

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I’ve contacted Arcam support on their inability to shuffle the queue. I noticed this when playing Roon, the shuffled queued would unshuffle itself. I don’t use MusicLife but I discovered this when trying to troubleshoot my Roon problem of not being able to shuffle. I have opened a ticket with Roon to see how to fix this. I am looking forward to replacing my SA30. Sounds great but the software is the worst and Arcam has such a cavalier attitude towards the Arcam SA30 users. I made a big mistake buying this device. Arcam you are fired

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**Author:** ![peterjwilson](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@peterjwilson](https://arcam.discourse.group/u/peterjwilson)\
**Post date:** [August 17, 2024, 9:04am UTC](https://arcam.discourse.group/t/arcam-sa30-not-shuffling/1437/2 "2024-08-17T09:04:16Z")

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Oh well; I’ve never noticed this fault. I bought my SA30’s at prices well-reduced from the original recommended retail because they offered generous high-quality power, Roon, and Dirac all in one box. For me, that trumps not shuffling the play list.

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**Author:** ![WelshMike](https://avatars.discourse-cdn.com/v4/letter/w/90db22/32.png) [@WelshMike](https://arcam.discourse.group/u/WelshMike)\
**Post date:** [August 17, 2024, 8:01pm UTC](https://arcam.discourse.group/t/arcam-sa30-not-shuffling/1437/3 "2024-08-17T20:01:11Z")

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100% agree with you Peter as I don’t use MusicLife after setting it up and being shocked at how bad it was on day 1.

I use Roon for payback at least 95% of the time and I use Dirac for all inputs. Very happy with the SA30 (but it’s not perfect I agree)

@Lastonein I can’t imagine using MusicLife for day to day listening. Chromecast, Tidal Connect or Roon are all much better

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**Author:** ![peterjwilson](https://avatars.discourse-cdn.com/v4/letter/p/e47c2d/32.png) [@peterjwilson](https://arcam.discourse.group/u/peterjwilson)\
**Post date:** [August 18, 2024, 6:44am UTC](https://arcam.discourse.group/t/arcam-sa30-not-shuffling/1437/4 "2024-08-18T06:44:23Z")

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Indeed, I think I’d completely forgotten about MusicLife. Don’t think I’ve ever tried it - I’ve been on Roon for years and would not wish to change.

On a different aspect of that post: just looked at the upcoming Sa45 - and it looks rather pretty. I hope the backing of Samsung and Harman means it has a less-rocky software path.