# Apple and Chromecast don’t see SA30 after update

**URL:** <https://arcam.discourse.group/t/apple-and-chromecast-don-t-see-sa30-after-update/1632>\
**Category:** Uncategorized\
**Created:** [January 18, 2026, 3:10pm UTC](https://arcam.discourse.group/t/apple-and-chromecast-don-t-see-sa30-after-update/1632 "2026-01-18T15:10:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![PVfromToronto](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@PVfromToronto](https://arcam.discourse.group/u/PVfromToronto)\
**Post date:** [January 18, 2026, 3:10pm UTC](https://arcam.discourse.group/t/apple-and-chromecast-don-t-see-sa30-after-update/1632/1 "2026-01-18T15:10:08Z")

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Hi All, I’ve had my SA30 for several years and have been successfully streaming Tidal and other apps throughout. But I recently updated the firmware and now neither Apple nor Google Home sees or can put the SA30 on my home network (and the IP address is all 0’s). Any ideas? TIA, Peter

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**Author:** ![PVfromToronto](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@PVfromToronto](https://arcam.discourse.group/u/PVfromToronto)\
**Post date:** [January 18, 2026, 3:11pm UTC](https://arcam.discourse.group/t/apple-and-chromecast-don-t-see-sa30-after-update/1632/2 "2026-01-18T15:11:49Z")

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Also, whenever I change the input to Net, it says “Root Presets” and nothing else happens. Thx.

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**Author:** ![madfiddler](https://avatars.discourse-cdn.com/v4/letter/m/a8b319/32.png) [@madfiddler](https://arcam.discourse.group/u/madfiddler)\
**Post date:** [January 18, 2026, 9:57pm UTC](https://arcam.discourse.group/t/apple-and-chromecast-don-t-see-sa30-after-update/1632/3 "2026-01-18T21:57:10Z")

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Net Reset is the usual “fix” 🙂

> [@Can't connect to my local wifi network](https://arcam.discourse.group/t/cant-connect-to-my-local-wifi-network/976):
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> Hi all, Received my Arcam sa30 back from a repair after it got stuck while doing an update. It’s now on the latest 1.72 version. Before I had no issues connecting to network, but now it doesn’t. In the IP setting it just states 0.0.0.0. I can’t work out how I’m supposed to connect to my local wifi network? Perhaps missing something really obvious here, but manual does not go into detail how to do this. Any thoughts? Cheers

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**Author:** ![PVfromToronto](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@PVfromToronto](https://arcam.discourse.group/u/PVfromToronto)\
**Post date:** [January 19, 2026, 4:18pm UTC](https://arcam.discourse.group/t/apple-and-chromecast-don-t-see-sa30-after-update/1632/4 "2026-01-19T16:18:05Z")

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Thanks very much. I had already done that but tried it again and it worked. Appreciate the suggestion! P
