# Amazon music HD stream resolution **URL:** \ **Category:** Uncategorized\ **Created:** [March 24, 2022, 10:36pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875 "2022-03-24T22:36:34Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Lotusjoey](https://avatars.discourse-cdn.com/v4/letter/l/8491ac/32.png) [@Lotusjoey](https://arcam.discourse.group/u/Lotusjoey)\ **Post date:** [March 24, 2022, 10:36pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/1 "2022-03-24T22:36:34Z")
Hi all, I updated my SA30 and the musiclife app to the most current version. I was really looking to having the ability to run Amazon HD direct to the amp. I have noticed however that the resolution is limited and i was wondering if anyone one knows what to and why? As an example Neil Young - Harvest moon should be 24/192. Obviously I cant see the bit rate on the screen but it tells me the sample rate is 44.1khz. So it is restricting it but i am unsure to what level. I haven’t had a chance to compare against my bluesound node 2i yet but was curious if anyone knew why it doesnt play at full resolution in the same was the bluesound does. ---
**Author:** ![Felix](https://avatars.discourse-cdn.com/v4/letter/f/aeb1de/32.png) [@Felix](https://arcam.discourse.group/u/Felix)\ **Post date:** [March 25, 2022, 10:48am UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/2 "2022-03-25T10:48:00Z")
I have same. Seems that it doesn’t support Amazon’s Ultra HD (yet?). That’s why for now i’m using Amazon with Chromecast. 24/96 i still bettwr than 16/44, and at least it’s more convenient (volume control using phone’s volume buttons works perfectly). ---
**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\ **Post date:** [March 25, 2022, 11:33am UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/3 "2022-03-25T11:33:06Z")
Hi Lotusjoey, welcome to the forum! > [@Lotusjoey](#): > > I cant see the bit rate on the screen but it tells me the sample rate is 44.1khz. The web client displays the sample rate and bit depth. ---
**Author:** ![Lotusjoey](https://avatars.discourse-cdn.com/v4/letter/l/8491ac/32.png) [@Lotusjoey](https://arcam.discourse.group/u/Lotusjoey)\ **Post date:** [March 26, 2022, 4:49pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/4 "2022-03-26T16:49:39Z")
Im sorry to tell you this but as far as I am aware all google cast devices reduce the quality to 320kbps. I am unsure if this is still the case but when I was in the market for a streamer a couple of years ago I found this out and ended up buying a node 2i. ---
**Author:** ![Lotusjoey](https://avatars.discourse-cdn.com/v4/letter/l/8491ac/32.png) [@Lotusjoey](https://arcam.discourse.group/u/Lotusjoey)\ **Post date:** [March 26, 2022, 4:53pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/5 "2022-03-26T16:53:47Z")
Thanks jvs1. What do you mean when you say the webclient? I cant see it in the app, is there another way of viewing it? ---
**Author:** ![Turkleton](https://avatars.discourse-cdn.com/v4/letter/t/e68b1a/32.png) [@Turkleton](https://arcam.discourse.group/u/Turkleton)\ **Post date:** [March 26, 2022, 5:40pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/6 "2022-03-26T17:40:46Z")
use a browser and type the IP of your arcam sa30 (you can see that in the menu under network settings). ![image](https://global.discourse-cdn.com/free1/uploads/arcam/original/1X/6afa95cc338d45d2adb4db2425642ad28afb0d1d.png) there you can click on webclient (top right) ---
**Author:** ![Lotusjoey](https://avatars.discourse-cdn.com/v4/letter/l/8491ac/32.png) [@Lotusjoey](https://arcam.discourse.group/u/Lotusjoey)\ **Post date:** [March 26, 2022, 6:01pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/7 "2022-03-26T18:01:54Z")
Great. Thank you. Will try that when I get home ---
**Author:** ![Lotusjoey](https://avatars.discourse-cdn.com/v4/letter/l/8491ac/32.png) [@Lotusjoey](https://arcam.discourse.group/u/Lotusjoey)\ **Post date:** [March 28, 2022, 9:00am UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/8 "2022-03-28T09:00:54Z")
Really handy to know this, so thank you for that. It seems that the amp is reducing the resolution to 16/44.1 which is strange considering the amps ability but I am fine with this level because truth be told I cant tell the difference if above that level. Would you be able to tell me what the nominal value equates to? ![16484580260358703245804010734548](https://global.discourse-cdn.com/free1/uploads/arcam/original/1X/b2244a24a95eea6ca5137ad0e7a544be99a81cbb.jpeg) ---
**Author:** ![Felix](https://avatars.discourse-cdn.com/v4/letter/f/aeb1de/32.png) [@Felix](https://arcam.discourse.group/u/Felix)\ **Post date:** [March 28, 2022, 10:41am UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/9 "2022-03-28T10:41:14Z")
> [@Lotusjoey](#): > > Im sorry to tell you this but as far as I am aware all google cast devices reduce the quality to 320kbps That’s the first time i hear this. I know Chromecast is limiting to 24/96, not allowing to pass full 24/192 if you have such recordings. But 320kbps? Not that i know of. > [@Lotusjoey](#): > > It seems that the amp is reducing the resolution to 16/44.1 which is strange considering the amps ability but I am fine with this level because truth be told I cant tell the difference if above that level. Seems to be software issue related to Amazon API. Many streamers and AIO’s have same “issue” with Amazon Music HD. Hope they will update in some time, so that we can enjoy what Amazon calls Ultra HD. For now i’m streaming Amazon Music using Chromecast. Sounds really good, and is MUCH more convenient, than using MusicLife app. ---
**Author:** ![Lotusjoey](https://avatars.discourse-cdn.com/v4/letter/l/8491ac/32.png) [@Lotusjoey](https://arcam.discourse.group/u/Lotusjoey)\ **Post date:** [March 28, 2022, 3:49pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/10 "2022-03-28T15:49:27Z")
Yes, amazon do seem to make it difficult for other companies to integrate. I use a node 2i which supports full resolution and it is really nice but being able to cast straight out of the app like spotify and tidal would be much more convenient. Unfortunately Chromecast is still not supported in high res according to the Amazon FAQ. ![Screenshot_20220328-164411_Amazon Shopping](https://global.discourse-cdn.com/free1/uploads/arcam/original/1X/3ced674fe3dabfe4ba31aea988eff149e91d72c9.jpeg) ---
**Author:** ![Felix](https://avatars.discourse-cdn.com/v4/letter/f/aeb1de/32.png) [@Felix](https://arcam.discourse.group/u/Felix)\ **Post date:** [March 28, 2022, 8:18pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/11 "2022-03-28T20:18:20Z")
> [@Lotusjoey](#): > > Unfortunately Chromecast is still not supported in high res according to the Amazon FAQ. That’s actually interesting. A while ago there was some issue with Google Home app, which limited Chromecast capabilities. During that time my AM app was showing “HD”, no matter what i played. After Google Home update issue been fixed, and now Amazon shows “Ultra HD” during playback. So i assumed it is hi-res, just limited by Chromecast to 24/96. Was i wrong? Geez, it’s sometimes so hard to follow what those companies do, what works with what and how… ---
**Author:** ![Lotusjoey](https://avatars.discourse-cdn.com/v4/letter/l/8491ac/32.png) [@Lotusjoey](https://arcam.discourse.group/u/Lotusjoey)\ **Post date:** [March 28, 2022, 8:24pm UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/12 "2022-03-28T20:24:00Z")
Its crazy how difficult they make it. In all honesty if it’s sounding good then nothing else really matters ---
**Author:** ![Daniel](https://avatars.discourse-cdn.com/v4/letter/d/3ec8ea/32.png) [@Daniel](https://arcam.discourse.group/u/Daniel)\ **Post date:** [June 2, 2022, 11:07am UTC](https://arcam.discourse.group/t/amazon-music-hd-stream-resolution/875/13 "2022-06-02T11:07:07Z")
Hi. Don’t know, if it is still relevant to you. I have the same problem. With Apple Music as well. Qobuz works best for me. In fact, it is the only service that streams 24bit/96khz via Chromecast and the only one that works correctly (shows right Bitrate etc) on my PC/Dac (Windows, Ifi DAC v2) Sadly, Qobuz has no suggest-algorithm etc. But i’m running out of Options… ^^