# After updating SA30 two devices are visible in Music Life app, ref#33

**URL:** <https://arcam.discourse.group/t/after-updating-sa30-two-devices-are-visible-in-music-life-app-ref-33/28>\
**Category:** Issues\
**Tags:** musiclife, ios\
**Created:** [May 20, 2020, 8:03pm UTC](https://arcam.discourse.group/t/after-updating-sa30-two-devices-are-visible-in-music-life-app-ref-33/28 "2020-05-20T20:03:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [May 20, 2020, 8:03pm UTC](https://arcam.discourse.group/t/after-updating-sa30-two-devices-are-visible-in-music-life-app-ref-33/28/1 "2020-05-20T20:03:05Z")

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**Scenario**  
Perform the following steps:

1. switch on Arcam SA30
2. start Arcam Music Life app, build 3004 is used
3. play a radio stream
4. perform manual upgrade of the Arcam SA30 from version 1.12 (build 403) to 1.21 (build 512)
5. perform a factory reset: System Settings \> System Reset
6. perform a network reset: System Settings \> Net Reset
7. Audio Settings \> TV Audio \> Auto (enable ARC for TV)
8. Network Settings \> Net Standby \> On (required to wake unit up from standby when using ARC)
9. start Arcam Music Life app
10. go to audio output

**Actual result**  
Arcam SA30 is listed twice under upnp renderers.

**Expected result**  
Arcam SA30 should be listed once upnp renderers.

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<div class="post-metadata">

**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [June 3, 2020, 3:52pm UTC](https://arcam.discourse.group/t/after-updating-sa30-two-devices-are-visible-in-music-life-app-ref-33/28/2 "2020-06-03T15:52:43Z")

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After I updated to new SA30 firmware build 592 / v1.24 I noticed there is a fourth devices visible now.

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<div class="post-metadata">

**Author:** ![jvs1](https://yyz2.discourse-cdn.com/free1/user_avatar/arcam.discourse.group/jvs1/32/10_2.png) [@jvs1](https://arcam.discourse.group/u/jvs1)\
**Post date:** [June 3, 2020, 4:06pm UTC](https://arcam.discourse.group/t/after-updating-sa30-two-devices-are-visible-in-music-life-app-ref-33/28/3 "2020-06-03T16:06:05Z")

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Arcam is aware of this issue and is looking at solutions without breaking legacy product support.

> Any time the net module is updated or factory reset, the unique device number changes so the app considers it a new device.