# Issues **URL:** https://arcam.discourse.group/c/bug-problem/6.md [Latest](https://arcam.discourse.group/latest.md) · [Categories](https://arcam.discourse.group/categories.md) · [Tags](https://arcam.discourse.group/tags.md) --- ## [About the Issues category](https://arcam.discourse.group/t/about-the-issues-category/44)
**Author:** [@jvs1](https://arcam.discourse.group/u/jvs1)\ **Replies:** 0
This category contains problems or unexpected behaviour. --- ## [SA30 makes wheird stuttering sound version 1.72](https://arcam.discourse.group/t/sa30-makes-wheird-stuttering-sound-version-1-72/626)
**Author:** [@Olivier](https://arcam.discourse.group/u/Olivier)\ **Replies:** 65\ **Last updated:** [February 25, 2026, 8:49pm UTC](https://arcam.discourse.group/t/sa30-makes-wheird-stuttering-sound-version-1-72/626 "2026-02-25T20:49:02Z")
Hey folks, A few months ago I bought my ARCAM SA30. Until last week I was very satisfied with this great sounding amp. Since then, it started making wheird stuttering, repeating interruptions approximately once a day. T… --- ## [Aracam SA30 IP 0.0.0.0, ARC v.0](https://arcam.discourse.group/t/aracam-sa30-ip-0-0-0-0-arc-v-0/1611)
**Author:** [@Movier](https://arcam.discourse.group/u/Movier)\ **Replies:** 25\ **Last updated:** [September 18, 2025, 6:18pm UTC](https://arcam.discourse.group/t/aracam-sa30-ip-0-0-0-0-arc-v-0/1611 "2025-09-18T18:18:21Z")
Hello! I buyed Arcam SA30, but I can’t use this device. My network settings seems to be lost as the unit displays the following I.P : 0.0.0.0, and net V0, and ARC v.0 Moreover I am unable to reinstall the firmware via … --- ## [SA30 volume issues](https://arcam.discourse.group/t/sa30-volume-issues/1401)
**Author:** [@Enjoiii](https://arcam.discourse.group/u/Enjoiii)\ **Replies:** 3\ **Last updated:** [August 27, 2025, 9:44am UTC](https://arcam.discourse.group/t/sa30-volume-issues/1401 "2025-08-27T09:44:49Z")
Hello all, recently purchased an Arcam SA30 to power my focal aria 926s. First few days it sounded great at lower volumes, loud and clear. Now I have to double the volume knob to get the same output. Curious as if any on… --- ## [Delay when adding a Sonos Port](https://arcam.discourse.group/t/delay-when-adding-a-sonos-port/1471)
**Author:** [@tlamundsen](https://arcam.discourse.group/u/tlamundsen)\ **Replies:** 6\ **Last updated:** [April 29, 2025, 11:00am UTC](https://arcam.discourse.group/t/delay-when-adding-a-sonos-port/1471 "2025-04-29T11:00:08Z")
I have an Arcam SA30 with JBL L100. I have added a Sonos Port to sync with my other Sonos speakers in my house. I have added a digital coaxial cable into the digital in BD port. But I experience a delay from the SA30 vs… --- ## [Right channel crackling and cutting out](https://arcam.discourse.group/t/right-channel-crackling-and-cutting-out/1564)
**Author:** [@paulguk](https://arcam.discourse.group/u/paulguk)\ **Replies:** 9\ **Last updated:** [April 18, 2025, 4:21pm UTC](https://arcam.discourse.group/t/right-channel-crackling-and-cutting-out/1564 "2025-04-18T16:21:31Z")
Recently my SA30 seems to have developed an intermittent fault whereby the right channel will sometimes start to crackle and cut out. It will do it irrespective of what source input is selected. It is not the speaker nor… --- ## [Qobuz Play Only 30 seconds sample after last update](https://arcam.discourse.group/t/qobuz-play-only-30-seconds-sample-after-last-update/1528)
**Author:** [@Viralist](https://arcam.discourse.group/u/Viralist)\ **Replies:** 10\ **Last updated:** [March 26, 2025, 8:17pm UTC](https://arcam.discourse.group/t/qobuz-play-only-30-seconds-sample-after-last-update/1528 "2025-03-26T20:17:10Z")
Hello since i updated to the last update, my qobuz Play only 30second sample, is it a way to fix that? Thank for help --- ## [Red Led blinking on SA30](https://arcam.discourse.group/t/red-led-blinking-on-sa30/1570)
**Author:** [@hoffmap7](https://arcam.discourse.group/u/hoffmap7)\ **Replies:** 1\ **Last updated:** [March 18, 2025, 10:32pm UTC](https://arcam.discourse.group/t/red-led-blinking-on-sa30/1570 "2025-03-18T22:32:54Z")
I noticed that the red led is blinking when the Amplifier goes in standby mode. It used to be fix in the past Any idea why this is happening ? Thank you Patrick --- ## [SA30 & Deezer CD Quality](https://arcam.discourse.group/t/sa30-deezer-cd-quality/1566)
**Author:** [@dnlsur](https://arcam.discourse.group/u/dnlsur)\ **Replies:** 7\ **Last updated:** [March 15, 2025, 8:48pm UTC](https://arcam.discourse.group/t/sa30-deezer-cd-quality/1566 "2025-03-15T20:48:56Z")
I’m not clear about the status of Deezer support on the SA30. In my case, the main way I used the SA 30 was streaming from Deezer in CD Quality. I understand that this is not working, but I don’t know if there are plan… --- ## [Problem with tidal connect](https://arcam.discourse.group/t/problem-with-tidal-connect/1552)
**Author:** [@sergio](https://arcam.discourse.group/u/sergio)\ **Replies:** 4\ **Last updated:** [February 15, 2025, 7:48pm UTC](https://arcam.discourse.group/t/problem-with-tidal-connect/1552 "2025-02-15T19:48:39Z")
Hi all, after the latest update of the arcam firmware, tidal drops very often, even by simply switching to another playlist. Has anyone else encountered the same problem? Any fix? --- ## [Occasionally booming bass with Roon](https://arcam.discourse.group/t/occasionally-booming-bass-with-roon/1544)
**Author:** [@WelshMike](https://arcam.discourse.group/u/WelshMike)\ **Replies:** 1\ **Last updated:** [February 10, 2025, 10:54am UTC](https://arcam.discourse.group/t/occasionally-booming-bass-with-roon/1544 "2025-02-10T10:54:13Z")
Not sure if anyone else is a Roon user and has heard of this issue. I have an SA30 with a Sub setup through a pre amp out and DiRAC set up and working nicely. As a precursor, I haven’t done the latest firmware update as… --- ## [Arcam SA30 remains in standby and is non-responsive](https://arcam.discourse.group/t/arcam-sa30-remains-in-standby-and-is-non-responsive/529)
**Author:** [@sander](https://arcam.discourse.group/u/sander)\ **Replies:** 3\ **Last updated:** [February 10, 2025, 4:53am UTC](https://arcam.discourse.group/t/arcam-sa30-remains-in-standby-and-is-non-responsive/529 "2025-02-10T04:53:30Z")
Scenario Perform the following steps: switch on Arcam SA30 version , build ? is used start Arcam Music Life iOS app, build 2.3.6 (895) is used Cold power on of device does not startup the SA30. Actually it goes into s… --- ## [My Sa30 doesn’t recognize the remote contrôler](https://arcam.discourse.group/t/my-sa30-doesn-t-recognize-the-remote-controler/1537)
**Author:** [@Laurentphilippe](https://arcam.discourse.group/u/Laurentphilippe)\ **Replies:** 0\ **Last updated:** [February 6, 2025, 1:46pm UTC](https://arcam.discourse.group/t/my-sa30-doesn-t-recognize-the-remote-controler/1537 "2025-02-06T13:46:44Z")
Mon ampli ne fonctionne plus avec les télécommandes habituelles Comment le reprogrammer ? Perform the following steps: switch on Arcam SA30 version TBD, build TBD is used start Arcam Music Life iOS app, build TBD is … --- ## [...but I really liked the sound](https://arcam.discourse.group/t/but-i-really-liked-the-sound/1292)
**Author:** [@RDT](https://arcam.discourse.group/u/RDT)\ **Replies:** 39\ **Last updated:** [January 24, 2025, 8:59pm UTC](https://arcam.discourse.group/t/but-i-really-liked-the-sound/1292 "2025-01-24T20:59:02Z")
Hello to everyone. I am a new member having joined up to ask one question \[or two\]. I have ordered a new pair of speakers, Monitor Audio Gold 300 5G’s. When I auditioned them they were being driven by an Arcam SA20. I w… --- ## [Я слышу треск из акустичесих систем при включении diirac](https://arcam.discourse.group/t/diirac/1474)
**Author:** [@Igor](https://arcam.discourse.group/u/Igor)\ **Replies:** 1\ **Last updated:** [October 25, 2024, 7:26am UTC](https://arcam.discourse.group/t/diirac/1474 "2024-10-25T07:26:41Z")
Добрый день, Кто-нибудь сталкивался с такой проблемой, все играет нормально, Включаю dirac и появляется сщелканье в колонках, помогите пожалуйста! --- ## [Cracking noise when streaming Tidal using Dirac](https://arcam.discourse.group/t/cracking-noise-when-streaming-tidal-using-dirac/675)
**Author:** [@tlamundsen](https://arcam.discourse.group/u/tlamundsen)\ **Replies:** 13\ **Last updated:** [October 25, 2024, 7:31am UTC](https://arcam.discourse.group/t/cracking-noise-when-streaming-tidal-using-dirac/675 "2024-10-25T07:31:16Z")
I experience a cracking electric noise when streaming from Tidal with either Tidal client or Musiclife. Sounds like a typical electric crack as if the speaker is pushed beyond limits or is broken… But volume is low:). T… --- ## [Looks like Arcam is ready with SA30](https://arcam.discourse.group/t/looks-like-arcam-is-ready-with-sa30/1454)
**Author:** [@usac1711](https://arcam.discourse.group/u/usac1711)\ **Replies:** 5\ **Last updated:** [October 7, 2024, 9:29am UTC](https://arcam.discourse.group/t/looks-like-arcam-is-ready-with-sa30/1454 "2024-10-07T09:29:49Z")
Using the Arcam SA30 with the native remote when switched to CD. The remote does not work. Actual result When I listen to a CD on my FMJ 23 and I switch off the SA30 or it goes to sleep mode, I cannot switch it on agai… --- ## [Jbl sa750 remote issue](https://arcam.discourse.group/t/jbl-sa750-remote-issue/1027)
**Author:** [@joo](https://arcam.discourse.group/u/joo)\ **Replies:** 3\ **Last updated:** [September 17, 2024, 3:54pm UTC](https://arcam.discourse.group/t/jbl-sa750-remote-issue/1027 "2024-09-17T15:54:11Z")
When using jbl sa750, there was a sudden change in volume to 99 max when using tidal, so I did a system reset After that the remote does not work. I’ve tried getting the information here and updating it, but it still d… --- ## [Upgraded to V1.62 - but Arc set to v0](https://arcam.discourse.group/t/upgraded-to-v1-62-but-arc-set-to-v0/461)
**Author:** [@Tim](https://arcam.discourse.group/u/Tim)\ **Replies:** 27\ **Last updated:** [September 13, 2024, 12:13am UTC](https://arcam.discourse.group/t/upgraded-to-v1-62-but-arc-set-to-v0/461 "2024-09-13T00:13:01Z")
Hi Guys, new to the SA30 - wanted to install the latest firmware and completed via USB method. after upgrade and factory reset, per instructions, the system shows the following: Host V1.62 NET V1027 ARC V0.0 ARC Rx … --- ## [No hires quality from streaming apps](https://arcam.discourse.group/t/no-hires-quality-from-streaming-apps/1439)
**Author:** [@wiel](https://arcam.discourse.group/u/wiel)\ **Replies:** 10\ **Last updated:** [August 30, 2024, 5:08pm UTC](https://arcam.discourse.group/t/no-hires-quality-from-streaming-apps/1439 "2024-08-30T17:08:40Z")
Until end of July I used a laptop und HRA (a german streaming platform) to stream music in hires (24bit) quality to my SA30 (via cable and an external DAC) and all worked perfect. As of August I changed to TIDAL. Now, w… --- ## [Persistent problem with Spotify connect](https://arcam.discourse.group/t/persistent-problem-with-spotify-connect/985)
**Author:** [@eyebee](https://arcam.discourse.group/u/eyebee)\ **Replies:** 17\ **Last updated:** [August 24, 2024, 3:41pm UTC](https://arcam.discourse.group/t/persistent-problem-with-spotify-connect/985 "2024-08-24T15:41:10Z")
Hi all, Almost every time I will use Spotify connect will I experience a disconnection or a problem connecting in the first place. At some point or other (usually when I choose a different list/album or somehow disrupt … --- ## [Android cast audio is unreliable](https://arcam.discourse.group/t/android-cast-audio-is-unreliable/1264)
**Author:** [@dougabrams](https://arcam.discourse.group/u/dougabrams)\ **Replies:** 6\ **Last updated:** [May 25, 2024, 8:50am UTC](https://arcam.discourse.group/t/android-cast-audio-is-unreliable/1264 "2024-05-25T08:50:17Z")
Casting audio from my Google Pixel 7 pro to the Arcam sa30 is fine sometimes, but on ocassions when I try to connect the audio of the phone using the cast option, the phone just stops outputting to it’s speakers and no s… --- ## [JBL SA750 Net Updating](https://arcam.discourse.group/t/jbl-sa750-net-updating/945)
**Author:** [@dnks](https://arcam.discourse.group/u/dnks)\ **Replies:** 15\ **Last updated:** [May 23, 2024, 6:50pm UTC](https://arcam.discourse.group/t/jbl-sa750-net-updating/945 "2024-05-23T18:50:03Z")
hello there, I bought the integrated amplifier JBL SA750 a couple of months ago. And everything was fine till a couple of days ago. The system says in the screen “Net Updating”, please check the image attached. I tried … --- ## [SA30 not showing in Google Home](https://arcam.discourse.group/t/sa30-not-showing-in-google-home/243)
**Author:** [@Thanasis](https://arcam.discourse.group/u/Thanasis)\ **Replies:** 22\ **Last updated:** [April 28, 2024, 7:35pm UTC](https://arcam.discourse.group/t/sa30-not-showing-in-google-home/243 "2024-04-28T19:35:32Z")
Hi, I recently bought an Arcam SA30, but so far I have not been able to make it appear on Google Home. I have upgraded to latest firmware version (v867) and I have done system and net reset. I have configured wireless n… --- ## [No response to remote control](https://arcam.discourse.group/t/no-response-to-remote-control/1135)
**Author:** [@Graeme58](https://arcam.discourse.group/u/Graeme58)\ **Replies:** 2\ **Last updated:** [March 23, 2024, 5:32pm UTC](https://arcam.discourse.group/t/no-response-to-remote-control/1135 "2024-03-23T17:32:28Z")
Hi. My SA30 has been working perfectly, however tonight while going through System Settings and using the remote control when attempting to change the timeout time, I somehow got onto a screen that I didn’t recognise (c… --- ## [Arcam remote is not supporting with Panasonic IR device may i know the reason . It is working in DCA app in knx but not in knx group address.If we trigger the group address the address is triggering but in field is not working please hlep me out this](https://arcam.discourse.group/t/arcam-remote-is-not-supporting-with-panasonic-ir-device-may-i-know-the-reason-it-is-working-in-dca-app-in-knx-but-not-in-knx-group-address-if-we-trigger-the-group-address-the-address-is-triggering-but-in-field-is-not-working-please-hlep-me-out-this/1376)
**Author:** [@ravi\_kiran](https://arcam.discourse.group/u/ravi_kiran)\ **Replies:** 0\ **Last updated:** [March 19, 2024, 5:37am UTC](https://arcam.discourse.group/t/arcam-remote-is-not-supporting-with-panasonic-ir-device-may-i-know-the-reason-it-is-working-in-dca-app-in-knx-but-not-in-knx-group-address-if-we-trigger-the-group-address-the-address-is-triggering-but-in-field-is-not-working-please-hlep-me-out-this/1376 "2024-03-19T05:37:58Z")
Arcam remote is not supporting with Panasonic IR device may i know the reason Scenario Perform the following steps: switch on Arcam SA30 version TBD, build TBD is used start Arcam Music Life iOS app, build TBD is use… --- ## [SA30 Causing Distortion and Popping when Streaming (Spotify and Tidal)](https://arcam.discourse.group/t/sa30-causing-distortion-and-popping-when-streaming-spotify-and-tidal/1103)
**Author:** [@Paparey](https://arcam.discourse.group/u/Paparey)\ **Replies:** 4\ **Last updated:** [February 29, 2024, 7:30am UTC](https://arcam.discourse.group/t/sa30-causing-distortion-and-popping-when-streaming-spotify-and-tidal/1103 "2024-02-29T07:30:17Z")
I noticed that when playing a specific song on Spotify (either through Musiclife or Spotify Connect) there was very noticeable distortion through the speakers, in the form of crackling (almost like the crackling sound fr… --- ## [Music/Sound stopping intermittently](https://arcam.discourse.group/t/music-sound-stopping-intermittently/637)
**Author:** [@Ben](https://arcam.discourse.group/u/Ben)\ **Replies:** 15\ **Last updated:** [February 3, 2024, 9:53pm UTC](https://arcam.discourse.group/t/music-sound-stopping-intermittently/637 "2024-02-03T21:53:23Z")
Hi all, set is: Latest update on SA30, Bluesound Node 2i, Clearaudio Concept TT with Limetree Phono Stage. So just recently I have been getting sound/music cut outs from time to time and wondered if anyone else got the… --- ## [Balance full over to the left channel when starting the SA30](https://arcam.discourse.group/t/balance-full-over-to-the-left-channel-when-starting-the-sa30/621)
**Author:** [@JohnnyPanda](https://arcam.discourse.group/u/JohnnyPanda)\ **Replies:** 20\ **Last updated:** [January 25, 2024, 2:51pm UTC](https://arcam.discourse.group/t/balance-full-over-to-the-left-channel-when-starting-the-sa30/621 "2024-01-25T14:51:15Z")
Scenario Perform the following steps: switch on Arcam SA30 version 0.100.1027.0x831c98a, play music Actual result Balance full over to the left channel. I can balance it through the remote but when I switch off “it … --- ## [MusicLife Shuffle not working](https://arcam.discourse.group/t/musiclife-shuffle-not-working/726)
**Author:** [@surr3a1](https://arcam.discourse.group/u/surr3a1)\ **Replies:** 2\ **Last updated:** [January 1, 2024, 11:14am UTC](https://arcam.discourse.group/t/musiclife-shuffle-not-working/726 "2024-01-01T11:14:48Z")
Scenario Perform the following steps: switch on Arcam SA30 version 1.72 start Arcam Music Life iOS app, build 4.1.6(4165) is used Play any playlist from Tidal/Deezer Try to shuffle the playlist from the queue icon(the… [Next page](https://arcam.discourse.group/c/bug-problem/6.md?page=1)